FAQ

Please review our FAQ's

General

Do you charter boats?

Aurora-Arktika is not “only” a boat operator!

The principle behind everything we do is our wish to share with our guests the many fantastic experiences that the Arctic areas of the North Atlantic have to offer. Therefore Aurora is always crewed by experienced yachtsmen and local outdoor specialists. We never charter Aurora without crew (bareboat).

But we are always interested in discussing special charters and customized itineraries. If you have an idea or a plan for something that you can not find in our scheduled tours please do not hesitate to contact us to discuss. We would love to hear from you!


What is an adventure tour?

The famous Norwegian Polar explorer Roald Amundsen said once: “Adventure is just bad planning. Victory awaits him who has everything in order, luck, people call it. Defeat is certain for him who has neglected to take the necessary precautions in time, this is called bad luck.”

Today adventure tour or adventure travel may have become a cliche. You don´t have to travel far to experience something that you could call adventure. In our opinion you simply need to move outside of your normal comfort zone and challenge yourself just a little bit. If you venture off the beaten track and the outcome is not 100% sure you are certain to live an adventure.

Most of our trips have a suggestion for an itinerary that we like to use as framework. But we are always working with (not against) nature and will have to adapt and adjust to what it has in mind for us. This is what makes true pioneering ventures so exciting.

Our “fine print” should be read with a positive mind and says: The Aurora-Arktika´s trips/voyages are of an adventurous nature and to relatively remote places in Iceland, Greenland and other places. Aurora-Arktika makes best effort to stick to the planned itinerary but participants must appreciate and acknowledge that the trip/voyage requires considerable flexibility. The company and captain of the vessel reserve the right to adjust the itinerary without notice for reasons beyond their control such as weather, ice-conditions or other unpredictable or unforeseeable circumstances. Once departed on the voyage the captain will have final say on all decisions affecting safety etc and this must be accepted by all participants.


How long have you been in business?

Our company goes back to 2002. In 2005 we started the company Borea Adventures with a few good friends. Captain Siggi always operated sailboat Aurora within Borea Adventures until he founded Aurora Arktika in 2012 and began operating Aurora independently of Borea Adventures.


Insurance

Do I need special insurance?

Sailing and other outdoor activities in the trips can be dangerous and require an average level of fitness and good health. It is the responsibility of all participants to ensure that they obtain proper and detailed medical advice.

In case of a medical problem arising during the voyage, either on-board or onshore, which results in medical expenses—including but not limited to costs for evacuation with use of aircraft or boat and repatriation—the responsibility for payment of these costs belongs solely to the respective participant.

We require that the participants ensure that such eventualities are covered by travel insurance. If for any reason an incident is not covered by travel insurance, the responsibility still remains with the participant. Be aware that a normal travel policy may not cover you for some geographical areas that we travel and there may be exclusions for what they describe as “hazardous sports,” which may include sailing, climbing, skiing and diving (especially in remote areas). Before arrival, participants must provide the name, address and telephone numbers for emergency contacts who can be reached should it prove necessary.

Any personal belongings taken on-board the sailboat by participants are taken entirely at the participants risk. As such, AURORA-ARKTIKA shall not be liable for any loss or damage occurring to them.


Payment

Is a deposit required?

For all trips a confirmation fee of 25% of full fare is required upon booking. Full payment is required no later than 60 days before departure. If booked later full price has to be paid to validate a booking.

Participants wishing to cancel their booking must notify Aurora-Arktika in writing immediately. The following cancellation charges will apply (calculated per person), counting from the date a notification is received:

• 25% of trip price if cancelled formally more than 90 days prior to departure
• 50% of trip price if cancelled formally 89-60 days prior to departure
• 100% of trip price if cancelled formally within 60 days prior to departure

Aurora-Arktika is not obliged to make any kind of reimbursement for trips which are interrupted or shortened by participants themselves for any reason whatsoever. We STRONGLY recommend you obtain cancellation insurance if you don’t have travel cancellation, delay, and baggage loss/damage coverage already (such as through premium credit cards or other insurance providers).

If Aurora-Arktika must cancel the trip for any reason, the participants will be informed no later than 30 days before the trip departure and any payments made to the company will be fully reimbursed. However participants will not be able to make any claims for compensation for consequential losses such as changes to flight tickets etc.


Requirements

Do I need a passport?

Yes, you will always need your passport!

But no visa is required for trips to Iceland of up to 3 months for most nationalities. Please check with your consulate in advance of your proposed travel date for requirements for Greenland and Iceland.

For Jan Mayen we need copies of every guests passports in advance. These have to be sent to the Norwegian authorities before going to the island.


What should I bring?

Here is a basic equipment list but enquire for your specific trip. There may be unique requirements for kayaking, skiing, hiking, diving etc:

• Thermal underwear, at least two sets
• Wool or fleece thermal mid layer, take few thin layers instead of few thick ones.
• Hiking pants. We recommend no cotton clothing as cotton takes a long time to dry if wet.
• Thermal jacket (down or synthetic) optional
• Waterproof and breathable pants and jacket
• Wool/fleece hat
• Two pairs of gloves and one pair of mittens
• 3 to 4 pairs thick wool/synthetic socks and 2 to 3 pairs thinner socks
• Casual clothes for happy hour!
• Boat shoes or slippers with rubber soles for below decks
• Sleeping bag (summer rated is enough)
• Soft travel bag (no hard suitcases)
• Dark sun glasses
• Sunscreen / aftersun and sun hat
• Swim suit and towels
• Small backpack (30-40 litres)
• Personal medical kit to include personal medication, bandaids, throat lozenges, lip salves, sea-sickness tablets, etc. Don’t forget regular medication you may need (e.g. Asthma, bring your inhaler, even if you do not always need it).
• 1 litre water bottle and/or thermos
• For ski trips: skis, boots, skins, poles, shovel, avalanche beacon and probe. It´s mandatory to carry avalanche gear
• …and don’t forget your camera!