Aurora-Arktika can help with arranging accommodation and transfers in Iceland or Greenland, please enquire.
There is good mobile phone coverage and internet service in Iceland and in Greenland’s local villages, but normally coverage is poor whilst we travel on board Aurora. There is a satellite phone on board that can be used for urgent calls or emails.
We mostly sail short distances during our trips, and seasickness has not proven to be problematic. Still, it´s a good idea to bring medication if you know you are prone to seasickness or you think it will be helpful.
All travellers need to be in good physical health in order to participate fully in the group travel experience. If, in the opinion of our captain or guide, any traveller is unable to complete the itinerary without undue risk to themselves and/or the rest of the group, Aurora-Arktika reserves the right to exclude them from all or part of a trip without refund. We therefore ask that you read the itinerary in the trip notes thoroughly and then realistically self-assess your physical ability to complete the trip as described. Please consult with your doctor if you have any doubts.
While no specific physical preparation is required for our voyages, to get the most out of the land and sea activities, a better than average fitness level is recommended. We recommend that you undertake regular aerobic exercise in the weeks before you travel, particularly if you are not in the habit of regular exercise. Walking, jogging, rowing/paddling, or swimming are all good ways to increase your aerobic fitness, which will allow you to enjoy all the activities to the fullest degree.
Be prepared for some physical activity. This may be treks of up to 6 hours per day in wild terrain, or sea kayaking in mostly flat water. Still, you don´t have to be a serious sailor, mountaineer or sea kayaker to enjoy the trip. As with all trips off the beaten track, you´ll enjoy the trip more if you´re in reasonably good shape.
While we always endeavor to provide the best possible holiday experience, due to the nature of travel and the areas we visit sometimes things can and do go wrong. Should any issue occur while you are on your trip it is imperative that you discuss this with your group leader or our captain straight away so that they can do their best to rectify the problem and save any potential negative impact on the rest of your trip.
As you travel in a group trip you will be exposed to both the pleasures and as well as the frustrations of travelling in a group. Your fellow travellers will probably come from all corners of the world and are likely to cover a range of age groups. We ask that you be understanding of the various needs and preferences of your group—patience with your fellow travellers is sometimes required for the benefit of everyone’s travel experience. Remember that you have certain responsibilities to the group. We have found time and time again that the very best trips we operate are those where the dynamics within the group work well—this only takes a little effort on your part.
From departure until our sailboat docks again, you are accompanied by knowledgeable yachtsmen and outdoor adventure specialists. Experienced in sailing, skiing, mountaineering and kayaking, rest assured that you are in very capable hands.
We believe strongly in low impact or rather positive impact tourism. Broadly speaking this means that we try to minimise the negative aspects of tourism on the local cultures and environments that we visit and highlight the positive aspects.
There is no laundry service on our trips and expeditions, but given the hot water on board, you can wash clothes occasionally, if needed. Laundry service is available in Ísafjörður some of the local villages in Greenland.
We take great pride in the food we serve on board Aurora and use local produce and ingredients as much as we can. Arctic char, cod, lamb and berries and rhubarb pies for desserts are common. We can cater for vegetarians and guests with dietary restrictions. Please let us know in advance. It´s a good idea to take some of your own dietary substitutes if you have a specialist diet.